RINGNECK CERAMIC COATINGS LLC — PRIVACY POLICY

Effective Date: July 2026

Introduction

Ringneck Ceramic Coatings, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://ringneckcoatings.com, use our services, or interact with our SMS messaging program.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Submit inquiries through our website forms

Contact us via phone, email, or text message

Request quotes or project estimates

Send photos of parts for evaluation

Opt in to receive SMS or email communications

This personal information may include:

Name

Phone number

Email address

Mailing address

Project details, part descriptions, and photos

Any other information you choose to provide

SMS/Text Message Opt-In

When you opt in to receive SMS messages from Ringneck Ceramic Coatings, we collect your mobile phone number and consent information. By providing your phone number and opting in, you expressly consent to receive automated marketing and transactional text messages from us, including:

Responses to your inquiries

Quote and project status updates

Completion and pickup notifications

Promotional offers and special announcements

Customer service communications

You may opt out at any time by texting STOP to any message from us. Once you opt out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again. Your consent to receive SMS messages is not required as a condition of purchase.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address

Browser type and version

Pages visited and time spent on pages

Referring website

Device information

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Cookies are small text files stored on your device that help us:

Remember your preferences and settings

Understand how you interact with our website

Improve website functionality and performance

Analyze traffic patterns and user behavior

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality

Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)

Marketing Cookies: Track your browsing activity to deliver relevant advertisements

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide project estimates

To communicate project status and completion updates

To send you quote information and follow-ups

To communicate with you via SMS, email, or phone (with your consent)

To improve our website, services, and customer experience

To send promotional materials and special offers (with your consent)

To comply with legal obligations

To protect our rights and prevent fraud

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted service providers who assist us in operating our business, such as CRM platforms, communication tools, and customer support systems. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Communications Operated by Third Party

Our SMS and email communications may be sent via systems operated by Co-Creative on our behalf. Co-Creative acts as a data processor and communications operator only. They process data solely as directed by Ringneck Ceramic Coatings and do not use your information for their own marketing purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide information about your choices regarding your information.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

SMS/Text Messaging Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You may request access to the personal information we hold about you and request corrections or updates.

Opt-Out of Communications

You can opt out of receiving marketing communications at any time:

SMS Messages: Text "STOP" to unsubscribe

Email: Click the unsubscribe link in any email

Phone: Contact us directly to be removed from call lists

Deletion

You may request deletion of your personal information, subject to certain legal exceptions (such as records we are required to maintain for legal or business purposes).

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. Note that we do not sell personal information as defined by the CCPA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ringneck Ceramic Coatings, LLC

Goddard, KS

Phone: (316) 633-2491

Email: [email protected]

Website: https://ringneckcoatings.com

SMS Terms of Service: https://ringneckcoatings.com/sms-terms

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.